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Frequently Asked Questions
Are the 14K rings really gold?
The rings are 14K solid gold, and heavyweight. The
comfort-fit bands
are especially heavy, and are very beautiful. We probably even get our
rings from the same supplier that sells to your local jeweler.
How can you sell the rings so cheap?
1. We don't mark up the rings the traditional
Triple Keystone (in layman's terms, three times wholesale).
2.
We don't carry a lot of inventory which ties up a lot of money. We do
inventory the plain gold bands, but for the more expensive rings we use
just-in-time ordering. That might mean a bit longer wait for you, but
cheaper prices every time.
3. We're not a brick and mortar store. We're strictly mail order. So
you're not paying storefront costs or high commissions. Just us on the
Web.
4. We also keep our prices low by not having a printed catalog - Just
our Website. Please email orders@linedesign.com
or call 1-888-749-3374
if you have any questions about what you see
here.
How quickly can I get the rings?
With the plain gold bands most will ship on the
next business
day after we get your order. The fancy styles and platinum take 5-7
days before they are shipped. Special orders and extra large sizes will
take longer. There is no charge for UPS Ground shipping, which can take
from 7 to 10 business days. UPS 2nd Day Air shipping is available for
$20; Next Day Air for $45.
What is your return policy?
All of our rings are fully guaranteed. If you
don't like
the ring return it, insured, within 45 days and we'll refund your
money. If would like to exchange for size or style, send it back,
insured, within 45 days and we'll replace it. You'll only pay the cost
of return shipping. For more information, please see our Guarantee
page.
What's the difference between half round and
comfort fit?
The
half round bands are flat on the inside, whereas the comfort fit bands
are rounded on the inside to go on more easily, which makes them
thicker and heavier, and fit a litte bigger.
How do I know what size to order?
The best way to find your size is to go to a
jeweler or to the
jewelry counter at a store like Wal-Mart and ask them to size your
finger.
Then try several rings in that size and at least as wide as the ring
you're thinking of ordering. Keep in mind that Comfort Fit bands feel
bigger than 1/2 Round bands, and wider bands will feel smaller. Email
orders@linedesign.com with questions.
Do you offer engraving?
Yes, you can have your ring engraved. The cost is
$30 per ring, available in a block or script font (See Examples Below).
Be aware that engraved rings cannot be returned,
so be sure of your size and style before you order. Email
orders@linedesign.com for more details.
Block Font: With
Love, Forever
Script Font: I Love You
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